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Upsell checkout

Upsell checkouts are designed to convert customers returning for immediate subsequent purchases. Present customers with a streamlined checkout experience using previous transaction details.

Upsell checkouts are optimized to minimize friction and maximize conversion rates by reusing details and consent acknowledgments from the preceding transaction.

Open an upsell checkout immediately after a transaction completes to encourage the purchase of additional items and expand your revenue.

Reduce checkout friction

Cut cognitive load for customers by reducing the checkout footprint, helping them purchase quickly.

Increase conversion rates

Boost your conversion with post-purchase flows designed for upsells, compliant out-of-the-box.

One-click payment methods

Saved card, PayPal, Apple Pay, and Google Pay details are reused for a one-click payment experience.

How it works

Upsell checkouts are typically used as part of a post-purchase flow, encouraging customers to buy additional items or add-ons after their initial transaction.

They work by taking customer, consent, and payment method details from a previous transaction to show a streamlined checkout experience to customers.

A single button is shown so customers can purchase any additional items in one-click.

Customer journey

Customer completes initial purchase

When making their initial purchase, customers enter their personal, billing, and business details.

They may also check a box to consent to saving their payment method for future purchases when completing payment.

Customer opens an upsell checkout

After the initial transaction is complete, you open a new inline, one-page checkout for the upsell.

Customers are presented with a one-click payment flow if the customer is authenticated, has saved payment methods, and the upsell occurs within the same session.

Their last used payment method is automatically selected.

Customer skips the upsell

Customers can optionally click the "No thanks" button to skip the upsell and continue their journey.

You decide what happens next. For example, you can show a popup window to confirm the customer wants to skip the upsell, or open a new checkout with an improved upsell offer.

Checkout completed

Customers can click to purchase instead. Paddle routes every payment to the best acquirer for that sale to get the best possible chance of success. Customers enter a success workflow that you can build, and you could choose to open another upsell checkout as part of your flow.

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