> For the complete documentation index, see [llms.txt](https://developer.paddle.com/llms.txt). # Simulate webhooks Use webhook simulator to send test webhooks for single events or predefined scenarios as part of testing and integration. --- Use webhook simulator to send test webhooks for single events or predefined scenarios without triggering real transactions. ## Before you begin [Create a notification destination](https://developer.paddle.com/webhooks/notification-destinations.md) where the type is `url` (webhook), if you haven't already. {% callout type="info" %} Only destinations with the **Usage type** (`traffic_source`) of **Platform and simulation** (`all`) or **Simulation** (`simulation`) work with webhook simulator. Platform destinations can only receive traffic for real events to avoid sending simulated data to production endpoints. {% /callout %} ## Use an AI agent ## Create a simulation {% tabs sync="interaction-preference" %} {% tab-item title="Dashboard" %} {% instruction-steps %} 1. Go to **Paddle > Developer tools > Simulations**. 2. Click {% mock-button icon="carbon:add" %}New simulation. 3. Choose where to send simulated events using the **Destination** dropdown box. You can [create a new notification destination](https://developer.paddle.com/webhooks/notification-destinations.md) if you don't already have one. 4. Enter a descriptive name for your simulation. You can customize payloads to send specific data, so a descriptive name helps you to identify this simulation. 5. Click the **Single event** or **Scenario** tab, then choose the simulated data you want to receive. 6. Click Create when you're done. {% /instruction-steps %} {% /dashboard-instructions %} {% /tab-item %} {% tab-item title="API" %} Create a simulation using the API in two steps: 1. **List simulation types** Query the API to learn about the events and scenarios you can simulate. 2. **Create your simulation** Build and send a request with the event or scenario you want to simulate. ### List simulation types {% step=true badge="Optional" %} [Simulation types](https://developer.paddle.com/api-reference/simulation-types/overview.md) are events and scenarios that Paddle can send simulated events for. Send a `GET` request to the `/simulation-types` endpoint to get a list of all simulation types. Review the response and extract `data[].name` for the event or scenario you want to simulate. {% api-example method="GET" path="/simulation-types" href="/api-reference/simulation-types/list-simulation-types" %} ```json { "data": [ { "name": "subscription_creation", "label": "Subscription created from a checkout", "description": "Occurs when a subscription is created.", "group": "Subscription", "type": "scenario", "events": [ "transaction.created", "customer.created", "address.created", "transaction.updated", "transaction.ready", "transaction.updated", "transaction.paid", "subscription.created", "subscription.activated", "transaction.updated", "transaction.updated", "transaction.completed" ] }, { "name": "subscription_renewal", "label": "Subscription renewed successfully", "description": "Occurs when a subscription is renewed.", "group": "Subscription", "type": "scenario", "events": [ "subscription.updated", "transaction.created", "transaction.billed", "transaction.updated", "transaction.paid", "transaction.updated", "transaction.completed" ] }, { "name": "subscription_pause", "label": "Subscription paused by customer", "description": "Occurs when a subscription is paused.", "group": "Subscription", "type": "scenario", "events": ["subscription.updated", "subscription.paused"] }, { "name": "subscription_resume", "label": "Subscription resumed after being paused", "description": "Occurs when a subscription is resumed after being paused.", "group": "Subscription", "type": "scenario", "events": [ "subscription.updated", "subscription.resumed", "transaction.created", "transaction.billed", "transaction.updated", "transaction.paid", "transaction.updated", "transaction.completed" ] }, { "name": "subscription_cancellation", "label": "Subscription canceled by customer", "description": "Occurs when a subscription is canceled.", "group": "Subscription", "type": "scenario", "events": ["subscription.updated", "subscription.canceled"] }, { "name": "subscription.activated", "label": "subscription.activated", "description": "Occurs when a subscription becomes active. Its status field changes to active. This means any trial period has elapsed and Paddle has successfully billed the customer.", "group": "Subscription", "type": "single_event", "events": ["subscription.activated"] }, { "name": "subscription.canceled", "label": "subscription.canceled", "description": "Occurs when a subscription is canceled. Its status field changes to canceled.", "group": "Subscription", "type": "single_event", "events": ["subscription.canceled"] }, { "name": "subscription.created", "label": "subscription.created", "description": "Occurs when a subscription is created. subscription.trialing or subscription.activated typically follow.", "group": "Subscription", "type": "single_event", "events": ["subscription.created"] }, { "name": "subscription.past_due", "label": "subscription.past_due", "description": "Occurs when a subscription has an unpaid transaction. Its status changes to past_due.", "group": "Subscription", "type": "single_event", "events": ["subscription.past_due"] }, { "name": "subscription.paused", "label": "subscription.paused", "description": "Occurs when a subscription is paused. Its status field changes to paused.", "group": "Subscription", "type": "single_event", "events": ["subscription.paused"] }, { "name": "subscription.resumed", "label": "subscription.resumed", "description": "Occurs when a subscription is resumed after being paused. Its status field changes to active.", "group": "Subscription", "type": "single_event", "events": ["subscription.resumed"] }, { "name": "subscription.trialing", "label": "subscription.trialing", "description": "Occurs when a subscription enters trial period.", "group": "Subscription", "type": "single_event", "events": ["subscription.trialing"] }, { "name": "subscription.updated", "label": "subscription.updated", "description": "Occurs when a subscription is updated.", "group": "Subscription", "type": "single_event", "events": ["subscription.updated"] }, { "name": "subscription.imported", "label": "subscription.imported", "description": "Occurs when a subscription is imported.", "group": "Subscription", "type": "single_event", "events": ["subscription.imported"] }, { "name": "address.created", "label": "address.created", "description": "Occurs when an address is created.", "group": "Address", "type": "single_event", "events": ["address.created"] }, { "name": "address.updated", "label": "address.updated", "description": "Occurs when an address is updated.", "group": "Address", "type": "single_event", "events": ["address.updated"] }, { "name": "address.imported", "label": "address.imported", "description": "Occurs when a address is imported.", "group": "Address", "type": "single_event", "events": ["address.imported"] }, { "name": "adjustment.created", "label": "adjustment.created", "description": "Occurs when an adjustment is created.", "group": "Adjustment", "type": "single_event", "events": ["adjustment.created"] }, { "name": "adjustment.updated", "label": "adjustment.updated", "description": "Occurs when an adjustment is updated, the only time an adjustment will be updated is when the status changes from pending to approved or from pending to rejected.", "group": "Adjustment", "type": "single_event", "events": ["adjustment.updated"] }, { "name": "business.created", "label": "business.created", "description": "Occurs when a business is created.", "group": "Business", "type": "single_event", "events": ["business.created"] }, { "name": "business.updated", "label": "business.updated", "description": "Occurs when a business is updated.", "group": "Business", "type": "single_event", "events": ["business.updated"] }, { "name": "business.imported", "label": "business.imported", "description": "Occurs when a business is imported.", "group": "Business", "type": "single_event", "events": ["business.imported"] }, { "name": "customer.created", "label": "customer.created", "description": "Occurs when a customer is created.", "group": "Customer", "type": "single_event", "events": ["customer.created"] }, { "name": "customer.updated", "label": "customer.updated", "description": "Occurs when a customer is updated.", "group": "Customer", "type": "single_event", "events": ["customer.updated"] }, { "name": "customer.imported", "label": "customer.imported", "description": "Occurs when a customer is imported.", "group": "Customer", "type": "single_event", "events": ["customer.imported"] }, { "name": "discount.created", "label": "discount.created", "description": "Occurs when a discount is created.", "group": "Discount", "type": "single_event", "events": ["discount.created"] }, { "name": "discount.updated", "label": "discount.updated", "description": "Occurs when a discount is updated.", "group": "Discount", "type": "single_event", "events": ["discount.updated"] }, { "name": "discount.imported", "label": "discount.imported", "description": "Occurs when a discount is imported.", "group": "Discount", "type": "single_event", "events": ["discount.imported"] }, { "name": "payout.created", "label": "payout.created", "description": "Occurs when a payout is created.", "group": "Payout", "type": "single_event", "events": ["payout.created"] }, { "name": "payout.paid", "label": "payout.paid", "description": "Occurs when a payout is paid.", "group": "Payout", "type": "single_event", "events": ["payout.paid"] }, { "name": "price.created", "label": "price.created", "description": "Occurs when a price is created.", "group": "Price", "type": "single_event", "events": ["price.created"] }, { "name": "price.updated", "label": "price.updated", "description": "Occurs when a price is updated.", "group": "Price", "type": "single_event", "events": ["price.updated"] }, { "name": "price.imported", "label": "price.imported", "description": "Occurs when a price is imported.", "group": "Price", "type": "single_event", "events": ["price.imported"] }, { "name": "product.created", "label": "product.created", "description": "Occurs when a product is created.", "group": "Product", "type": "single_event", "events": ["product.created"] }, { "name": "product.updated", "label": "product.updated", "description": "Occurs when a product is updated.", "group": "Product", "type": "single_event", "events": ["product.updated"] }, { "name": "product.imported", "label": "product.imported", "description": "Occurs when a product is imported.", "group": "Product", "type": "single_event", "events": ["product.imported"] }, { "name": "report.created", "label": "report.created", "description": "Occurs when a report is created.", "group": "Report", "type": "single_event", "events": ["report.created"] }, { "name": "report.updated", "label": "report.updated", "description": "Occurs when a report is updated.", "group": "Report", "type": "single_event", "events": ["report.updated"] }, { "name": "transaction.billed", "label": "transaction.billed", "description": "Occurs when a transaction is billed. Its status field changes to billed and billed_at is populated.", "group": "Transaction", "type": "single_event", "events": ["transaction.billed"] }, { "name": "transaction.canceled", "label": "transaction.canceled", "description": "Occurs when a transaction is canceled. Its status field changes to canceled.", "group": "Transaction", "type": "single_event", "events": ["transaction.canceled"] }, { "name": "transaction.completed", "label": "transaction.completed", "description": "Occurs when a transaction is completed. Its status field changes to completed.", "group": "Transaction", "type": "single_event", "events": ["transaction.completed"] }, { "name": "transaction.created", "label": "transaction.created", "description": "Occurs when a transaction is created.", "group": "Transaction", "type": "single_event", "events": ["transaction.created"] }, { "name": "transaction.paid", "label": "transaction.paid", "description": "Occurs when a transaction is paid. Its status field changes to paid.", "group": "Transaction", "type": "single_event", "events": ["transaction.paid"] }, { "name": "transaction.past_due", "label": "transaction.past_due", "description": "Occurs when a transaction becomes past due. Its status field changes to past_due.", "group": "Transaction", "type": "single_event", "events": ["transaction.past_due"] }, { "name": "transaction.payment_failed", "label": "transaction.payment_failed", "description": "Occurs when a payment fails for a transaction. The payments array is updated with details of the payment attempt.", "group": "Transaction", "type": "single_event", "events": ["transaction.payment_failed"] }, { "name": "transaction.ready", "label": "transaction.ready", "description": "Occurs when a transaction is ready to be billed. Its status field changes to ready.", "group": "Transaction", "type": "single_event", "events": ["transaction.ready"] }, { "name": "transaction.updated", "label": "transaction.updated", "description": "Occurs when a transaction is updated.", "group": "Transaction", "type": "single_event", "events": ["transaction.updated"] } ], "meta": { "request_id": "76905a23-8206-44ca-8821-7237b26f59d1" } } ``` {% /api-example %} ### Create your simulation {% step=true %} Build a request that includes: - `notification_setting_id`: the Paddle ID of a notification destination with `traffic_source` of `simulation` or `all`. - `type`: the name of the simulation type you want to simulate. - `name` (optional): a descriptive name. If omitted, Paddle uses the event or scenario name. {% callout type="info" %} For single event simulations, you can also include a `payload` object to simulate a specific payload. To learn more, see [Customize a simulation payload](#customize-simulation-data). {% /callout %} {% api-example method="POST" path="/simulations" href="/api-reference/simulations/create-simulation" %} ```json { "notification_setting_id": "ntfset_01j82d983j814ypzx7m1fw2jpz", "type": "subscription_creation", "name": "New signup from pricing page" } ``` ```json { "data": { "id": "ntfsim_01j82zcm3ffc0pyvvb9tjsbvec", "notification_setting_id": "ntfset_01j82d983j814ypzx7m1fw2jpz", "name": "New signup from pricing page", "type": "subscription_creation", "status": "active", "payload": null, "last_run_at": null, "created_at": "2024-09-18T16:28:01.519675Z", "updated_at": "2024-09-18T16:28:01.519675Z" }, "meta": { "request_id": "aafc3dca-ac50-4fc3-a164-4cdda2626cfa" } } ``` {% /api-example %} {% /tab-item %} {% /tabs %} ## Configure a simulation {% badge="Scenarios only" badgeType="info" %} You can configure scenarios to populate simulated webhook payloads with real data and test different flows. {% callout type="info" %} This only customizes scenario event simulations. For single event simulations, you can [customize payloads](#customize-simulation-data) after you've run a simulation. {% /callout %} {% tabs sync="interaction-preference" %} {% tab-item title="Dashboard" %} {% instruction-steps %} 1. Go to **Paddle > Developer tools > Simulations**. 2. Find your simulation in the list, then click the button and choose {% mock-button icon="carbon:view" %}View. If you haven't already created a simulation, [create one instead](#create-simulation). 3. Click Configure simulation. 4. Select from **Simulate as if** options to simulate which events are sent as if that use-case happened. 5. Add [Paddle IDs](https://developer.paddle.com/api-reference/about/paddle-ids.md) in **Populate payloads with** fields to populate sent event payloads with the details of those entities. 6. Click Done when you're done. 7. [Run the simulation](#create-run) to send events. {% /instruction-steps %} {% /dashboard-instructions %} {% /tab-item %} {% tab-item title="API" %} Send a PATCH request to the `/simulations/{simulation_id}` endpoint that includes a `config` object with `entities` and `options` for your scenario. Each scenario type has its own configuration object — provide the one that matches your simulation's `type`. - **Entities** let you populate simulated webhook payloads with your real data. - **Options** let you control what flow happens in the specific scenario. This example updates a [subscription renewal scenario simulation](https://developer.paddle.com/webhooks/scenarios/subscription-renewed.md) where events are simulated as if: - Payment fails when renewing - The subscription pauses when all payment recovery attempts are exhausted - Payloads for all simulated events use details from the provided subscription If successful, Paddle updates the simulation entity with your configuration. {% api-example method="PATCH" path="/simulations/{simulation_id}" href="/api-reference/simulations/update-simulation" %} ```json { "notification_setting_id": "ntfset_01j82d983j814ypzx7m1fw2jpz", "name": "Update a subscription renewal scenario simulation with config", "type": "subscription_renewal", "config": { "subscription_renewal": { "entities": { "subscription_id": "sub_01h04vsc0qhwtsbsxh3422wjs4" }, "options": { "payment_outcome": "failed", "dunning_exhausted_action": "subscription_paused" } } } } ``` ```json { "data": { "id": "ntfsim_01j82g2mggsgjpb3mjg0xq6p5k", "notification_setting_id": "ntfset_01j82d983j814ypzx7m1fw2jpz", "name": "Update a subscription renewal scenario simulation with config", "type": "subscription_renewal", "status": "active", "config": { "subscription_renewal": { "entities": { "subscription_id": "sub_01h04vsc0qhwtsbsxh3422wjs4" }, "options": { "payment_outcome": "failed", "dunning_exhausted_action": "subscription_paused" } } }, "last_run_at": null, "created_at": "2025-03-03T12:00:25.616392Z", "updated_at": "2025-02-03T12:00:25.616392Z" }, "meta": { "request_id": "72351248-13bf-45be-befe-b3a5b5234588" } } ``` {% /api-example %} {% /tab-item %} {% /tabs %} ## Run a simulation {% tabs sync="interaction-preference" %} {% tab-item title="Dashboard" %} {% instruction-steps %} 1. Go to **Paddle > Developer tools > Simulations**. 2. Find your simulation in the list, then click the button and choose {% mock-button icon="carbon:view" %}View. If you haven't already created a simulation, [create one instead](#create-simulation). 3. Click Run simulation to run your simulation. If you've already run your simulation before, click Replay to run it again. 4. Use the **Payload**, **Request**, and **Response** tabs to [work with simulated events](#list-simulation-events). {% /instruction-steps %} {% /dashboard-instructions %} {% callout type="info" %} You can [verify signatures](https://developer.paddle.com/webhooks/signature-verification.md) for your simulation to check that events are genuinely sent by Paddle. Click **View more** to reveal your webhook secret key. {% /callout %} {% /tab-item %} {% tab-item title="API" %} Send a `POST` request to the `/simulations/{simulation_id}/runs` endpoint. If successful, Paddle creates a simulation run entity and sends the simulated events. {% callout type="info" %} You can [verify signatures](https://developer.paddle.com/webhooks/signature-verification.md) for simulated events to check that they're genuinely sent by Paddle and to test your signature verification logic. {% /callout %} {% api-example method="POST" path="/simulations/{simulation_id}/runs" href="/api-reference/simulation-runs/create-simulation-run" %} ```json { "data": { "id": "ntfsimrun_01j82zmt9ejr5h7nd7a6a6henj", "status": "pending", "type": "subscription_creation", "created_at": "2024-09-18T16:32:29.998659Z", "updated_at": "2024-09-18T16:32:29.998659Z" }, "meta": { "request_id": "fb26a99c-2c03-45d8-ba2e-56ffeeaf5f39" } } ``` {% /api-example %} {% /tab-item %} {% /tabs %} ## Customize a simulation payload {% badge="Single events only" badgeType="info" %} You can customize the payload for a single event simulation to send specific data as part of your request. Paddle saves your simulated data, so you can use it in the future. {% callout type="info" %} This only customizes payloads for single event simulations. For scenario simulations, you can populate payloads with existing Paddle entities by [configuring those simulations](#configure-simulation). {% /callout %} {% tabs sync="interaction-preference" %} {% tab-item title="Dashboard" %} {% instruction-steps %} 1. Go to **Paddle > Developer tools > Simulations**. 2. Find your simulation in the list, then click the button and choose {% mock-button icon="carbon:view" %}View. If you haven't already created a simulation, [create one instead](#create-simulation). 3. If you haven't run your simulation before, [run it](#create-run). 4. Click the Payload tab in the preview pane, then click the payload to start editing. 5. Click Replay to run your simulation with the customized payload. {% /instruction-steps %} {% /dashboard-instructions %} {% callout type="warning" %} Paddle checks the data you enter is valid JSON and that values for fields are the correct type. However, you can still enter incorrect data, like passing transaction totals that don't add up correctly. {% /callout %} {% /tab-item %} {% tab-item title="API" %} Send a PATCH request to the `/simulations/{simulation_id}` endpoint that includes a `payload` object. Your custom payload should match the schema for the event type — for example, if simulating `address.created`, your payload should match the [address entity](https://developer.paddle.com/api-reference/addresses/overview.md). Set `payload` to `null` to clear. Paddle sends a sample payload in future runs. If successful, Paddle updates the simulation entity with your custom payload. {% api-example method="PATCH" path="/simulations/{simulation_id}" href="/api-reference/simulations/update-simulation" %} ```json { "type": "address.created", "payload": { "id": "add_01hv8gq3318ktkfengj2r75gfx", "city": "New York", "region": "NY", "status": "active", "created_at": "2024-04-12T06:42:58.785Z", "first_line": "4050 Jefferson Plaza, 41st Floor", "updated_at": "2024-04-12T06:42:58.785Z", "custom_data": null, "customer_id": "ctm_01hv6y1jedq4p1n0yqn5ba3ky4", "description": "Head Office", "import_meta": null, "postal_code": "10021", "second_line": null, "country_code": "US" } } ``` ```json { "data": { "id": "ntfsim_01j8fnpwf9rdqvqsczz5vnq5ry", "notification_setting_id": "ntfset_01j84xydheq48n3btebwf6ndn6", "name": "Create US address in CRM", "type": "address.created", "status": "active", "payload": { "id": "add_01hv8gq3318ktkfengj2r75gfx", "city": "New York", "region": "NY", "status": "active", "created_at": "2024-04-12T06:42:58.785Z", "first_line": "4050 Jefferson Plaza, 41st Floor", "updated_at": "2024-04-12T06:42:58.785Z", "custom_data": null, "customer_id": "ctm_01hv6y1jedq4p1n0yqn5ba3ky4", "description": "Head Office", "import_meta": null, "postal_code": "10021", "second_line": null, "country_code": "US" }, "last_run_at": null, "created_at": "2024-09-23T14:48:59.625987Z", "updated_at": "2024-09-23T14:52:02.386744Z" }, "meta": { "request_id": "30bb5f90-3ca6-4926-821e-d7c19190d19e" } } ``` {% /api-example %} {% /tab-item %} {% /tabs %} ## Work with simulated events Paddle creates a [simulation run event](https://developer.paddle.com/api-reference/simulation-events/overview.md) for the event or events that are part of a simulation. {% tabs sync="interaction-preference" %} {% tab-item title="Dashboard" %} {% instruction-steps %} 1. Go to **Paddle > Developer tools > Simulations**. 2. Find your simulation in the list, then click the button and choose {% mock-button icon="carbon:view" %}View. If you haven't already created a simulation, [create one instead](#create-simulation). 3. If you haven't run your simulation before, [run it](#create-run). 4. Inspect the **Payload**, **Request**, and **Response** using the tabs in the preview pane. If you're working with a scenario, click the events on the left to see information about a single event sent as part of this scenario. {% /instruction-steps %} {% /dashboard-instructions %} {% collapsible title="What does each tab mean?" %} {% definition-list %} {% definition term="Payload" %} The simulated data sent by Paddle. Returned by the `data` object in simulated events. {% /definition %} {% definition term="Request" %} The complete simulated event request sent by Paddle. Includes simulated fields for the event, like `occurred_at` and `event_id`. {% /definition %} {% definition term="Response" %} The status code and body of the response received from the destination server. May be blank where a body isn't returned. {% /definition %} {% /definition-list %} {% /collapsible %} {% /tab-item %} {% tab-item title="API" %} Send a `GET` request to the `/simulations/{simulation_id}/runs/{simulation_run_id}/events` endpoint. If successful, the response includes the simulated data sent by Paddle and information about responses from your destination server. {% api-example method="GET" path="/simulations/{simulation_id}/runs/{simulation_run_id}/events" href="/api-reference/simulation-events/list-simulation-run-events" %} ```json { "data": [ { "id": "ntfsimevt_01j82zmtqgpfpphj5236f884tx", "status": "success", "event_type": "transaction.completed", "payload": { "id": "txn_01hv8wptq8987qeep44cyrewp9", "items": [ { "price": { "id": "pri_01gsz8x8sawmvhz1pv30nge1ke", "name": "Monthly (per seat)", "type": "standard", "status": "active", "quantity": { "maximum": 999, "minimum": 1 }, "tax_mode": "account_setting", "created_at": "2023-02-23T13:55:22.538367Z", "product_id": "pro_01gsz4t5hdjse780zja8vvr7jg", "unit_price": { "amount": "3000", "currency_code": "USD" }, "updated_at": "2024-04-11T13:54:52.254748Z", "custom_data": null, "description": "Monthly", "import_meta": null, "trial_period": null, "billing_cycle": { "interval": "month", "frequency": 1 }, "unit_price_overrides": [] }, "quantity": 10, "proration": null }, { "price": { "id": "pri_01h1vjfevh5etwq3rb416a23h2", "name": "Monthly (recurring addon)", "type": "standard", "status": "active", "quantity": { "maximum": 100, "minimum": 1 }, "tax_mode": "account_setting", "created_at": "2023-06-01T13:31:12.625056Z", "product_id": "pro_01h1vjes1y163xfj1rh1tkfb65", "unit_price": { "amount": "10000", "currency_code": "USD" }, "updated_at": "2024-04-09T07:23:00.907834Z", "custom_data": null, "description": "Monthly", "import_meta": null, "trial_period": null, "billing_cycle": { "interval": "month", "frequency": 1 }, "unit_price_overrides": [] }, "quantity": 1, "proration": null }, { "price": { "id": "pri_01gsz98e27ak2tyhexptwc58yk", "name": "One-time addon", "type": "standard", "status": "active", "quantity": { "maximum": 1, "minimum": 1 }, "tax_mode": "account_setting", "created_at": "2023-02-23T14:01:28.391712Z", "product_id": "pro_01gsz97mq9pa4fkyy0wqenepkz", "unit_price": { "amount": "19900", "currency_code": "USD" }, "updated_at": "2024-04-09T07:23:10.921392Z", "custom_data": null, "description": "One-time addon", "import_meta": null, "trial_period": null, "billing_cycle": null, "unit_price_overrides": [] }, "quantity": 1, "proration": null } ], "origin": "web", "status": "completed", "details": { "totals": { "fee": "3311", "tax": "5315", "total": "65215", "credit": "0", "balance": "0", "discount": "0", "earnings": "56589", "subtotal": "59900", "grand_total": "65215", "currency_code": "USD", "credit_to_balance": "0" }, "line_items": [ { "id": "txnitm_01hv8wt98jahpbm1t1tzr06z6n", "totals": { "tax": "2662", "total": "32662", "discount": "0", "subtotal": "30000" }, "product": { "id": "pro_01gsz4t5hdjse780zja8vvr7jg", "name": "AeroEdit Pro", "type": "standard", "status": "active", "image_url": "https://paddle.s3.amazonaws.com/user/165798/bT1XUOJAQhOUxGs83cbk_pro.png", "created_at": "2023-02-23T12:43:46.605Z", "updated_at": "2024-04-05T15:53:44.687Z", "custom_data": { "features": { "sso": false, "route_planning": true, "payment_by_invoice": false, "aircraft_performance": true, "compliance_monitoring": true, "flight_log_management": true }, "suggested_addons": [ "pro_01h1vjes1y163xfj1rh1tkfb65", "pro_01gsz97mq9pa4fkyy0wqenepkz" ], "upgrade_description": "Move from Basic to Pro to take advantage of aircraft performance, advanced route planning, and compliance monitoring." }, "description": "Designed for professional pilots, including all features plus in Basic plus compliance monitoring, route optimization, and third-party integrations.", "import_meta": null, "tax_category": "standard" }, "price_id": "pri_01gsz8x8sawmvhz1pv30nge1ke", "quantity": 10, "tax_rate": "0.08875", "unit_totals": { "tax": "266", "total": "3266", "discount": "0", "subtotal": "3000" } }, { "id": "txnitm_01hv8wt98jahpbm1t1v1sd067y", "totals": { "tax": "887", "total": "10887", "discount": "0", "subtotal": "10000" }, "product": { "id": "pro_01h1vjes1y163xfj1rh1tkfb65", "name": "Analytics addon", "type": "standard", "status": "active", "image_url": "https://paddle.s3.amazonaws.com/user/165798/97dRpA6SXzcE6ekK9CAr_analytics.png", "created_at": "2023-06-01T13:30:50.302Z", "updated_at": "2024-04-05T15:47:17.163Z", "custom_data": null, "description": "Unlock advanced insights into your flight data with enhanced analytics and reporting features. 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You must add a `business_id` or `address_id` manually. These must be related to the given customer. {% /accordion-item %} {% accordion-item title="Why does a discount have no effect on the transaction?" %} Discounts may have no effect on the cost of a transaction if the provided discount isn't valid against any of the items in the transaction. Check the discount to see its restrictions and compare to the items in the transaction. {% /accordion-item %} {% accordion-item title="How many webhooks should be sent for failed payments?" %} Only one `transaction.payment_failed` webhook notification is sent when you specify that the payment has failed (`payment_outcome: failed`). In live implementations, you can receive a new notification for each subsequent payment retry that fails up until dunning is exhausted. {% /accordion-item %} {% accordion-item title="Which transaction is used when providing a subscription?" %} If you provide a subscription, the most recent transaction associated with that subscription is used. {% /accordion-item %} {% accordion-item title="Why does the initial subscription have a different status to the subscription I provided?" %} When you provide a subscription, Paddle sets the subscription status to best match the scenario and its configuration. This means the status may be different to the status of the subscription provided. For example, when simulating resuming a subscription, the subscription status is `paused` initially to mirror behavior in live implementations. Other data for the subscription, like the latest transaction, is used as normal. {% /accordion-item %} {% accordion-item title="I want to simulate something else." %} We'd love to hear from you. Let us know which flows you want to simulate using the feedback button at the top-right. {% /accordion-item %} {% /accordion %}