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Customer entity not valid for current collection mode

You are attempting to create a transaction but the customer entity is not valid for the current collection mode

Example response
{
"error": {
"type": "request_error",
"code": "transaction_customer_not_suitable_for_collection_mode",
"detail": "Customer entity must be suitable for the transactions current collection mode",
"documentation_url": "https://developer.paddle.com/errors/transactions/transaction_customer_not_suitable_for_collection_mode"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
transaction_customer_not_suitable_for_collection_mode
Error message
Customer entity must be suitable for the transactions current collection mode

Common causes

  • Collection mode is manual and you are trying to attach a customer_id that has no name

Troubleshooting

  • Ensure the customer entity has a name and pass the customer_id again

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