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Maximum payment retry attempts exceeded

You are trying to retry payment of a transaction which has exceeded its maximum retry attempts

Example response
{
"error": {
"type": "request_error",
"code": "subscription_payment_retry_attempts_exceeded",
"detail": "Cannot retry payment on the transaction",
"documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_payment_retry_attempts_exceeded"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
subscription_payment_retry_attempts_exceeded
Error message
Cannot retry payment on the transaction

Common causes

  • There have been 10 payment retry attempts already on the transaction.
  • There was a payment retry attempt in last 24 hours.

Troubleshooting

  • Retry payment after 24 hours have elapsed from last attempt.

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