Docs

Cannot activate a manually-collected subscription

You can't activate a subscription where `collection_mode` is `manual`.

Example response
{
"error": {
"type": "request_error",
"code": "subscription_manual_collection_mode_activation_not_allowed",
"detail": "Unable to activate subscription where collection_mode is manual",
"documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_manual_collection_mode_activation_not_allowed"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
subscription_manual_collection_mode_activation_not_allowed
Error message
Unable to activate subscription where collection_mode is manual

Common causes

  • You're trying to activate a manually-collected subscription, which is not possible.

Troubleshooting

  • Change the billing date of the subscription instead. Set the next_billed_at to 30 minutes after the time of your request, then wait 30 minutes for the subscription to become active.
  • Wait for the subscription to become active at the end of the trial period.

Was this page helpful?