Docs

Cannot modify subscription during consent review period

Occurs when an attempt to modify a subscription is made during a required consent review period.

Example response
{
"error": {
"type": "request_error",
"code": "subscription_locked_consent_review_period",
"detail": "Subscriptions cannot be modified during the mandatory consent review period.",
"documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_locked_consent_review_period"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
409
Error code
subscription_locked_consent_review_period
Error message
Subscriptions cannot be modified during the mandatory consent review period.

Common causes

  • You're trying to modify a subscription during a mandatory consent review period.
  • The system locks subscriptions from changes during this period to ensure customers can review the subscription terms as they were presented.

Troubleshooting

  • Wait until after the subscription's next_billed_at before attempting to modify the subscription.
  • If immediate changes are required, contact Paddle support for assistance.

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