Docs

Cannot make a change to a subscription that generates a credit for an uncompleted transaction

You can't make a change to a subscription that generates a credit for an uncompleted transaction

Example response
{
"error": {
"type": "request_error",
"code": "subscription_credit_creation_against_uncompleted_transaction_not_allowed",
"detail": "The subscription update you're trying to make generates a credit for an uncompleted transaction.",
"documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_credit_creation_against_uncompleted_transaction_not_allowed"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
subscription_credit_creation_against_uncompleted_transaction_not_allowed
Error message
The subscription update you're trying to make generates a credit for an uncompleted transaction.

Common causes

  • You're trying to make a change to a subscription that generates a credit for an uncompleted transaction. This would mean crediting an amount that hasn't yet been paid, which isn't permitted.

Troubleshooting

  • Collect payment for any uncompleted transactions, then try the update again.
  • If you don't need to create a credit for this change, send your request with do_not_bill as the proration billing mode.

Was this page helpful?