Too many requests

{
  "error": {
    "type": "api_error",
    "code": "too_many_requests",
    "detail": "IP address exceeded the allowed rate limit. Retry after the number of seconds in the Retry-After header.",
    "documentation_url": "https://developer.paddle.com/errors/shared/too_many_requests"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

429

Error code

too_many_requests

Error message

IP address exceeded the allowed rate limit. Retry after the number of seconds in the Retry-After header.

Common causes

• You've sent too many requests to the API from your IP address and hit a rate limit. Rate limiting helps protect the Paddle platform and make sure it works smoothly for everyone.
• A third-party integration you authorized may be contributing to your rate limit.

Troubleshooting

• Check the Retry-After header included with the error response. This is the number of seconds that your account is limited for. Retry your request after the number of seconds.
• Minimize the number of requests by using include parameters or temporarily caching data for a short period — especially when building client-side applications.
• Contact the Paddle Seller Support team if you're not sure why you're being rate limited, or you're expecting a spike in traffic. Include the request_id with your message, if you received one.