Service unavailable

{
  "error": {
    "type": "api_error",
    "code": "service_unavailable",
    "detail": "Endpoint is down temporarily and can't process your request. The Paddle team has been notified.",
    "documentation_url": "https://developer.paddle.com/errors/shared/service_unavailable"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

503

Error code

service_unavailable

Error message

Endpoint is down temporarily and can't process your request. The Paddle team has been notified.

Common causes

• The endpoint you made a request to is down for maintenance.
• The endpoint is temporarily unavailable to handle your request. This error is on Paddle's side and not related to your request.

Troubleshooting

• The Paddle engineering team has been notified about this error.
• Check the Paddle status page for active incidents.
• Wait a while, then try your request again.
• Contact the Paddle Seller Support team if the problem persists. Include the request_id with your message, if you received one.