{ "error": { "type": "request_error", "code": "paddle_billing_not_enabled", "detail": "Paddle Billing is not activated for this account.", "documentation_url": "https://developer.paddle.com/errors/shared/paddle_billing_not_enabled" }, "meta": { "request_id": "00000000-0000-0000-0000-000000000000" }}Details
- Status code
- 403
- Error code
-
paddle_billing_not_enabled - Error message
- Paddle Billing is not activated for this account.
Common causes
- You initially signed up for Paddle Classic, but you're making a call to a Paddle Billing API endpoint and Paddle Billing is not activated for your account.
- You may have activated Paddle Billing for an account in another environment. For example, you activated Paddle Billing on your sandbox account but not your live account.
Troubleshooting
- Go to Paddle > Business Account > Account Settings > Get Paddle Billing to activate. You'll need to be an admin user.
- Check that Paddle Billing is activated for your sandbox and live account.
- Contact the Paddle Seller Support team if you're having trouble activating Paddle Billing.