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Paddle Billing is not enabled

Your authentication is valid, but Paddle Billing is not activated for this account.

Example response
{
"error": {
"type": "request_error",
"code": "paddle_billing_not_enabled",
"detail": "Paddle Billing is not activated for this account.",
"documentation_url": "https://developer.paddle.com/errors/shared/paddle_billing_not_enabled"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
403
Error code
paddle_billing_not_enabled
Error message
Paddle Billing is not activated for this account.

Common causes

  • You initially signed up for Paddle Classic, but you're making a call to a Paddle Billing API endpoint and Paddle Billing is not activated for your account.
  • You may have activated Paddle Billing for an account in another environment. For example, you activated Paddle Billing on your sandbox account but not your live account.

Troubleshooting

  • Go to Paddle > Business Account > Account Settings > Get Paddle Billing to activate. You'll need to be an admin user.
  • Check that Paddle Billing is activated for your sandbox and live account.
  • Contact the Paddle Seller Support team if you're having trouble activating Paddle Billing.

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