Internal error

{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "detail": "Problem processing your request. The Paddle team has been notified.",
    "documentation_url": "https://developer.paddle.com/errors/shared/internal_error"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

500

Error code

internal_error

Error message

Problem processing your request. The Paddle team has been notified.

Common causes

• There's a temporary problem with this endpoint. This error is on Paddle's side and not related to your request.

Troubleshooting

• The Paddle engineering team has been notified about this error.
• Wait a while, then try your request again.
• Check the Paddle status page for active incidents.
• Contact the Paddle Seller Support team if the problem persists. Include the request_id with your message, if you received one.