Customer email address is invalid

{
  "error": {
    "type": "request_error",
    "code": "customer_email_invalid",
    "detail": "Cannot create or update customer with an invalid email address.",
    "documentation_url": "https://developer.paddle.com/errors/customers/customer_email_invalid"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

400

Error code

customer_email_invalid

Error message

Cannot create or update customer with an invalid email address.

Common causes

• Email address contains non-ASCII characters, for example characters with accents.
• Email address contains leading, trailing, or consecutive dots.
• Email address contains spaces.
• Email address has more than 64 characters before @ (RFC 5322 compliance)

Troubleshooting

• Check that the email address is entered correctly.
• Check the email address doesn't include non-printable Unicode characters.
• Use another email address.
• Check that local part of the email address doesn't have more than 64 characters.