Docs

Cannot create adjustments for a transaction with a missing customer_id

You are creating and adjustment for a transaction that doesn't have a Customer ID attached.

Example response
{
"error": {
"type": "request_error",
"code": "adjustment_transaction_missing_customer_id",
"detail": "Cannot create adjustments for a transaction that doesn't have a Customer.",
"documentation_url": "https://developer.paddle.com/errors/adjustments/adjustment_transaction_missing_customer_id"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
adjustment_transaction_missing_customer_id
Error message
Cannot create adjustments for a transaction that doesn't have a Customer.

Common causes

  • The transaction to be adjusted needs to be at least in a billed status.
  • You may have provided the wrong transaction_id for the adjustment.

Troubleshooting

  • Verify the transaction has the customer_id.

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