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Adjustment refund amount is below the minimum refundable amount

You're attempting to create a refund adjustment whose payout totals earnings round to zero in the payout currency.

Example response
{
"error": {
"type": "request_error",
"code": "adjustment_payout_earnings_cannot_be_zero",
"detail": "Adjustment refund amount cannot be rounded above zero in payout currency. Transaction currency: INR, Adjustment earnings: 29, Payout currency: USD, Exchange rate: 0.011233569999999998",
"documentation_url": "https://developer.paddle.com/errors/adjustments/adjustment_payout_earnings_cannot_be_zero"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
adjustment_payout_earnings_cannot_be_zero
Error message
Adjustment refund amount cannot be rounded above zero in payout currency. Transaction currency: %s, Adjustment earnings: %d, Payout currency: %s, Exchange rate: %s

Common causes

  • The refund amount in the transaction currency rounds to zero in the payout currency.

Troubleshooting

  • Increase the refund amount so payout earnings in the payout currency are above zero.

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